Conclusion and methodology

Spanning regions, industries, and headcounts, our survey offers a view into how executives are approaching AI and all its dynamic considerations. And while the degree to which businesses have adopted AI varies, one thing is clear: Inaction is not an option.

Conclusion

Leaders must make critical decisions about when, how, and to what degree to use AI — even as the technology itself is rapidly changing. Determining what’s next can be difficult, especially considering AI’s many unknowns. Based on respondents’ answers, here are some paths organizations — regardless of their level of AI maturity — can consider:

Enhance security

Move swiftly and intentionally to strengthen security infrastructure to mitigate AI-related threats and risks.

Foster collaboration

Work with industry peers, regulatory bodies, and internal and external experts to develop and share insights and best practices for responsible AI collaboration.

Expand education

Prioritize educating employees on those best practices while offering them the space for learning and experimentation with generative AI tools.

Methodology

Commissioned by Okta, AlphaSights recruited 125 C-suite executives to take an online double-blinded survey on their sentiments, concerns, and business priorities regarding AI. In total, 51 CSOs/CISOs, 41 CTOs, and 33 CIOs were surveyed. These experts were engaged via an initial phone conversation with AlphaSights associates to determine whether or not they had relevant experience; those with applicable experience received the survey. AlphaSights fielded the survey in January 2024, recruited the panel, and put together an initial analysis of the key findings. An Okta team of marketers and data analysts delved into the results to produce the full report.

About Okta

Okta is The World’s Identity Company. As the leading independent Identity partner, we free everyone to safely use any technology—anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the

core of our Okta Workforce Identity and Customer Identity Clouds, business leaders and developers can focus on innovation and accelerate digital transformation, thanks to customizable solutions and more than 7,000 pre-built integrations. We’re building a world where Identity belongs to you. Learn more at okta.com.

Disclaimer
This document and any recommendations about your security practices are not legal, security, or business advice. This document is intended for general informational purposes only and may not reflect the most current security and legal developments nor all relevant security or legal issues. You are responsible for obtaining legal, security, or business advice from your own lawyer or other professional advisor and should not rely on the recommendations herein. Okta is not liable to you for any loss or damages that may result from your implementation of the recommendations in this document.